Maternity Gown Rental FAQ
Why rent maternity dresses instead of buy?
Let’s be honest, purchasing maternity dresses or gowns can become quite an expense. Mama Bump Rentals wants to give you the opportunity to look radiant for your special events with our maternity dress rentals. Why fill up your closet with formal wear that you only plan to wear once? Mama Bump Rentals allows you the flexibility to rent designer bump friendly dresses that not only make you feel beautiful and keep up with the latest trends but can be done at a fraction of the cost.
Can I reserve maternity dresses for a future date?
Certainly. Simply select your start date to the day you would like your maternity gown to arrive by. We suggest selecting a start date two days prior to your event date.
What is the condition of the inventory?
Mama Bump Rentals maternity gowns and garments are cleaned and inspected before every shipment. We hold a high standard in reliability when it comes to fulfilling the needs of our customers. If a maternity dress no longer meets the standard, it is promptly removed from our inventory. All our maternity gowns are in new to good used condition.
How does Mama Bump Rentals work?
1) Find it: Choose the perfect maternity dress rental for your specific date. Options are chosen by different styles, length, and color, or even need by date. We have multiple designer bump friendly dresses. It’s all up to you!
2) Reserve it: Select a “start date” two days prior to your event date and your maternity gown will arrive to you on or prior to your specified date. Please be specific when placing your order. The rental agreement consist of a 5-day period but may extend for an additional cost.
3) Return it: Enjoy the maternity gown for your special event and look Radiant! When you are finished using the gown place it in the return package provided with a fixed return label. The prepaid label needs to be scanned before end of business day of USPS on or before the “end date”. Each return label has a tracking number which will allow Mama Bump Rentals to track the order and its progress.
What are my maternity dress delivery options?
*At this time we are transitioning from USPS to Fedex and UPS shipping carrier. Please have your parcel brought to the specified mailing carrier on your return label. An active scan is required on your end date prior to 5pm to avoid any late fees.
Standard Shipping: Dress will arrive on your selected start date.
Rush Shipping: Dress will arrive 1-2 days prior to your start date excluding Sundays and Holidays. The end date remains the same as scheduled.
Shipping Cost: Includes shipping labels to and from and is based on the weight of the dress that averages between 2-5 lbs.
*Fedex has suspended their “money-back guarantee” for all Fedex Express and Fedex Ground until further notice. All shipping labels are non refundable.
Can I pick up my maternity dress in person?
Yes! For our customers in Fayetteville and the surrounding areas, you’re welcome to pick up your dress in person at our warehouse, which is located at 5123 Bragg Boulevard in Fayetteville. Pick up must occur Monday – Friday, 9 am to 2 pm (no weekend availability). We ask that you email us at rentals@mamabumprentals.com to schedule a pickup time so we can have your order ready!
What if the maternity gown does not fit?
Please read the sizing chart to make sure you rent the correct size. No refunds or exchanges for incorrect sizes are available for our maternity dress rentals.
What if I return the maternity gown late or not at all?
A $35 late fee per rental per day will apply directly to the credit card that was used on the order. Late fees on Maternity Shorts & Accessories are $15.00 per day per item. There is a 200% charge for the value of the garment that is not returned to Mama Bump Rentals for any reason. Late fees are applied over the cost of the rental fees of the order.
What if I lose the return package/label?
If the return package with return label have been lost, a new one will need to be purchased at your own cost. Failure to provide NEW tracking number will result in the date of arrival at Mama Bump Rentals to be considered the received date and not the date of shipment. Please be aware that late fees will apply if orders are not received upon agreed return date.
Return Address:
MAMA BUMP Rentals LLC
5123 Bragg Blvd.
Fayetteville, NC 28303
What about stains or damages to the maternity dress?
We understand there are circumstance under which certain wear and tear cannot be avoided. Mama Bump Rentals offers a $5 rental insurance coverage that covers ONLY normal wear and tear. Significant damages or stains to the garment will result in charges to the credit card on file to cover the cost of the repair, or even full replacement of the garment. More information can be found in our Rental Agreement.
Do I need to clean the maternity gown/dress before I return it?
No, every maternity dress will be fully inspected and properly cleaned once it has been received.
What if I lose or never return a maternity dress?
If a maternity gown is never returned for any circumstance the fee of 200% purchase price of a new gown will be charged towards your Credit Card.
Can any garment be used in water?
No. Due to high risk of full damage to the maternity gown due to water stains, mud, and mold. Full damage is subject to 200% full purchase price of garment.
Rentals
Why rent instead of buy?
Let’s be honest, purchasing maternity dresses or gowns can become quite an expense. Mama Bump Rentals wants to give you the opportunity to look radiant for your special events. Why fill up your closet with formal wear that you only plan to wear once? Mama Bump Rentals allows you the flexibility to rent a gown that not only makes you feel beautiful and keep up with the latest trend but can be done at a fraction of the cost.
How does Mama Bump Rentals work?
1) Find it: Choose the perfect gown for your specific date. Options are chosen by different styles, length, and color, or even need by date. We have multiple dresses from many designers. It’s all up to you!
2) Reserve it: Select a “start date” and we will ensure that your gown will arrive to you on or prior to your specified date. Please be specific when placing your order.
3) Return it: Enjoy the gown for your special event and look Radiant! When you are finished using the gown place it in the return package provided with afixed return label. The prepaid label needs to be scanned before 5pm on or before the “end date”. Each return label has a tracking number which will allow Mama Bump Rentals to track the order and it’s progress.
What if the gown does not fit?
Please read the sizing chart to make sure you rent the correct size. No refunds or exchanges for incorrect sizes are available.
Item Condition
What is the condition of your inventory?
Mama Bump Rentals gowns and garments are cleaned and inspected before every shipment. We hold a high standard in reliability when it comes to fulfilling the needs of our customers. If a gown no longer meets the standard, it is promptly removed from our inventory. All our gowns are in new to good used condition.
Do I need to clean the gown/dress before I return it?
No, every gown/dress will be fully inspected and properly cleaned once it has been received.
What about stains or damages to a dress?
We understand there are circumstance under which certain wear and tear cannot be avoided. Mama Bump Rentals offers a $5 rental insurance coverage that covers ONLY normal wear and tear. Significant damages or stains to the garment will result in charges to the credit card on file to cover the cost of the repair, or even full replacement of the garment. More information can be found in Rental Agreement.
Shipping & Returns
What are my delivery options?
*At this time we are transitioning from Usps to Fedex shipping carrier. Please have your parcel brought to the specified mailing carrier on your return label. An active scan is required on your end date to avoid any late fees.
Standard Shipping: Dress will arrive on your start date.
Rush Shipping: Dress will arrive 1-2 days prior to your start date excluding Sundays and Holidays. The end date remains the same as scheduled.
Shipping Cost: Includes shipping labels to and from and is based on the weight of the dress that averages between 2-5lbs.
*Fedex has suspended their “money-back guarantee” for all Fedex Express and Fedex Ground until further notice. All shipping labels are non refundable.
What if I return the gown late or not at all?
A $35 late fee per rental per day will apply directly to the credit card that was used on the order. Late fees on Maternity Shorts & Accessories are $15.00 per item per day. There is a 200% charge for the value of the garment that is not returned to Mama Bump Rentals for any reason. Late fees are applied over the cost of the rental fees of the order.
What if I lose the return package/label?
If the return package with return label have been lost, a new one will need to be purchased at your own cost. Please be aware that late fees will apply if orders are not received upon agreed return date.
Return Address:
MAMA BUMP Rentals LLC
5123 Bragg Blvd.
Fayetteville, NC 28303